BOOK ONLINE HERE
Reservation needs to be done within 2 hours before trip
Contact thru phone or Whatsapp for special requests
TYPES OF VEHICLES YOU CAN CHOOSE
Sedan
Suv
Our taxis SUVs are also of the latest generation, ready for our clients to travel more comfortably and have more space.
(This taxi service has a 5$ extra fee Per ride)
Minivan
We have comfortable and spacious Minivans taxis for your family trips and with more luggage space.
(This taxi service has a 15$ extra fee Per ride)
ADDITIONAL SERVICE FEES
Credit Card Fee
5% Online payments Fee (this includes credit cards, debit cards, Apple Pay, Google Pay, Cash App within Square)
Baby & Toddler Car Seat
Only with Previous booking! This taxi services has a $10 extra fee Per seat.
Holidays & Sunday Fee
This cab services requires 24h of previus booking! Our taxi services has a up to 25% extra fee per trip.
Late Night Hours
All taxis from 10:00 pm to 6:00 am. This cab services has a up to 25% extra fee Per trip.
Late Night Condition
Any order between 12:00 AM and 6:00 AM must be paid in advance.
MUST KNOWS
When booking a ride with
Express Taxi O'Hare & Limo Transportation
- Our minivans can fit more luggage on demand according to the amount of passenger. Extra fees per item will be charged.
- Flat rates are given to all bookings made in advance (24 – hours notice or more), all taxi requests made after the 8 – hour mark, might be subject to other fees such as weather conditions, traffic, tolls, airport taxes and other fees.
- We do everything possible for our taxi drivers to be on time for airport drop-offs. That is to say, our drivers will wait about 10 minutes maximum past the requested time, after that, we will charge $15.00 for every 15 minutes. However, this charge does not apply to pick-ups at the airport.
- Most importantly, our recommendations are the same as O’Hare Airport, to be at the airport 2 hours before departure for domestic flights and 3 hours for international. Our taxi drivers take the necessary means to be on time, nevertheless if possible please allow a 10-15 minute grace time when booking your ride to O’Hare or Midway Airport. For instance, we are still bound by unexpected traffic, weather conditions, machine failure, road blocks, human error, etc.
- The long-distance rides include a quick 5-minute break for the bathroom if needed, a longer stop can be arranged as long as both customer and driver agree on a price.
- If you do not see your city listed, please call or text +1 (630) 504-5282 or send us an email to find out your rate.
FAQ´S
We are glad you want to schedule your ride with us. You will have two ways to make a reservation, the first one is completing a booking request HERE. You will receive a response in the next two hours with a booking number, price and all important information, this booking needs to be approved so we can put it on schedule, otherwise will be automatically canceled. The other ways is by phone call with our call center at +1 (630) 504-5282.
Please make sure you send all information in our booking form, because if we don’t have it wont be able to process your order.
The drivers will contact all the customers the pickup date with maximum 2 hours before pickup time with all their information (Name, Car make, model and plates number). If your driver has not contact you at least 2 hours before the pick up time please call us or send us a text message as soon as possible at our call center.
All our drivers have the flight information for every pickup, so if is delayed our if is coming early they will know. When your flight arrive the driver will send you a text message telling you he will be waiting for you at the airport parking lot. When you have your bags and be ready to leave just must reply to him in which vestibule you are (Example: 3D) and our drivers will proceed to pick you up in that door by the middle line (Limo Line).
Note: Our drivers pick up at the limo line, so they must get into the terminals by the parking lot, this process can take some time depending in which terminal will be the pickup and the time on the day, generally in the rush hour can take a little more time.
You will be able to pay Directly to the driver with cash, or credit and debit cards.
According to our Policy for our late night hours rides all the bookings have to be prepaid at least 2 hours before the pickup time, otherwise will be automatically cancelled. These bookings can be prepaid by phone with our customer service or if you don’t want to share your personal information we can also send you a payment link generated by our Square, so you will be able pay it yourself.
Yes, you always can cancel your ride but for prepaid rides with cancelation, you can read our return policy here
Return Policy
We will keep 50% of the trip’s total price plus tip, for any bookings canceled within 2 hours of arranged pick-up time. We will keep all 95% of the trip’s total price plus tip when a passenger does not show up to arranged location (Driver will leave after 10 minutes if there is no response or/and customer provided wrong location, farther than 5 miles of driver’s current location), driver cancels the trip due to danger exposure which includes and is not limited to criminal activity, acts of violence, racial remarks, threats and any situation on which the driver does not feel safe to complete the trip. In addition, we reserve the right to charge credit or debit card previously saved on the square by the customer or Ohare Airport Taxi LLC, as a valid payment form when any invoice or any kind of payment including the tip is due. We will not reimburse any amount charges because of an over-due payment.
In case of any notification of special weather, the company can cancel the reservation without prior notice or can increase the cost of the reservation by up to 50%, this will always be communicated to the client and the client can accept it or not, if so. want. If you do not accept it, you will receive a 95% refund of the canceled amount
You can see a list of several cities with flat rates from and to the O’Hare and Midway airport here: FLAT RATES HERE
If you cannot see your city in our flat rate, please send us an email or call us at +1 (630) 504-5282
No, our rates are flat the only change price is if you need a bigger car to fit the passengers like a Minivan (this one has an $15 extra up on your flat rate price)